Digital Accessibility and Title II Portfolio Manager

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Submit both the cover letter and resume as one file due to system limitations.

Job Summary

As part of the library's Accessibility team, the Portfolio Manager will provide oversight for a portfolio of products and services related to the library's response to updated Title II digital accessibility requirements. The library has identified a number of specific areas of focus, described in our Digital Accessibility Road Map. You will coordinate a portfolio of projects already underway or planned to improve digital accessibility across the University Library. These projects include: remediation of existing library content, improving platform and workflow accessibility, incorporation of greater accessibility practices for newly-created content, and navigating compliance of e-resources. Reporting to the Director of Accessibility, you will participate in conversations about prioritization, standards implementation, staff training, negotiations around project resources, etc., to achieve the Road Map's goals. You will collaborate with colleagues from across the library organization involved in digital accessibility initiatives to create a culture of accessibility and inclusion, following Title II accessibility requirements in our digital environment.

Responsibilities*

Portfolio Management (60%)

• Coordinate a variety of digital accessibility projects specifically related to updated Title II Requirements by participating in the identification of needed work, prioritization of potential projects, and leadership of selected work areas
• Develop project schedules and timelines and track project work as it proceeds
• Monitor project progress, including milestones, resource allocation, and staff support needs, while communicating appropriately with project sponsors and library employees
• Review and summarize information gathered during project activities for lessons learned and opportunities for improvement

Communication (30%)

• Manage project communication for each project, by clarifying project goals, and pushing information out to appropriate groups and stakeholders
• Facilitate user-centered inclusive meetings throughout each project's lifecycle
• Prepare timely updates on projects to multiple sponsors and partners

Professional service and/or development (10%)

Required Qualifications*

• Two or more years of experience successfully managing or coordinating complex and concurrent projects while meeting critical deadlines
• Demonstrated experience integrating accessibility best practices into digital projects
• Demonstrated experience leading a portfolio across diverse interest-holders, reconciling competing perspectives and priorities, managing conflict, establishing mutual understanding, and developing actionable next steps for generational work
• Communication skills with experience translating complex topics to interest-holders across the university
• Commitment to fostering a welcoming environment by recognizing and incorporating differing viewpoints, backgrounds, and ideas to enrich the organization
• Experience gathering and incorporating feedback from project partners to gain new insights and approaches

Desired Qualifications*

• Knowledge of change management best practices
• Demonstrated experience with different tools and methods to assess space, service, and organizational culture
• Demonstration of documentation and project-related communication to a diverse audience

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Locations

The mode of work for this position is onsite or hybrid.

Additional Information

Reporting Structure:

You will report to the Director of Accessibility.

For questions about this posting or to request accommodations, please contact [email protected].

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.