Detroit Promise Coach

Detroit Promise Coach

Salary

$25.11 - $30.26 Hourly

Location

Dearborn, MI, MI

Job Type

SSA Full Time

Job Number

202500481

Division

Development Office

Department

Development Office

Opening Date

11/05/2026

Closing Date

11/20/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Description Summary

Henry Ford College presents an opportunity for a Detroit Promise Coach.

The Detroit Promise Coach reports to the Detroit Promise Program Coordinator. The Detroit Promise Campus Coach is a member of an integrated team providing individual academic and personal support to an assigned group of Detroit Promise students. Campus Coaches will support students for three full years, from their transition into college as first-time freshmen to their completion of a community college degree. The goal of the Detroit Promise Campus Coach program is to increase semester-to-short periods of persistence, credit accumulation, and graduation rates among Detroit Promise students.

Core Competencies and Qualifications

Education, experience, and training that demonstrate proficiency and the ability to perform the essential duties will be evaluated for equivalency to the education, competencies, and experience qualifications listed below.?

• Bachelor's degree from an accredited institution of higher education required.
• Experience working with diverse populations.
• Knowledge of student development and resources to promote student success.
• Broad experience with networking and cultivating relationships.
• Demonstrated experience in presentation and public speaking.
• Ability to encourage and empower students to make their own decisions.
• Commitment to supporting the needs of students from underrepresented populations.
• Demonstrated ability to lead a team, work independently and collaboratively with other areas and successfully lead projects through completion.
• Organizational, planning, customer service, and critical thinking skills.
• Experience in developing program goals, evaluating outcomes and monitoring expenditures. Experience with Microsoft Office products, software applications, internet tools, social media, communication tools, and student information systems.
• Strong understanding of new student populations including background, issues, and factors necessary to support their success.
• Demonstrated ability to effectively establish goals and implement strategies to meet objectives.
• Broad knowledge of community college philosophy, post-secondary preparation, student services, academic curriculum, and financial assistance programs to accurately advise students in alignment with college mission and goals.
• Ability to effectively lead, plan and coordinate activities and events. Work collaboratively with other departments and outside constituents to secure cooperation and coordinate programs. Ability to successfully educate and present information at orientation events to a wide variety of audiences to support and influence student success.
• Ability to gather and analyze data and produce reports from the data. •Excellent professional oral and written communication skills.
• Model quality service and interactions with students and community members to promote quality orientation programs.
• Work effectively with diverse staff, students, and the community.
• Ability to maintain confidentiality and use good judgment on disclosure of confidential or sensitive issues.
• Ability to lead a team and work effectively in a team environment.
• Takes initiative and independently performs a variety of duties and balances multiple priorities on a continuing basis.
• Ability to solve various situations and issues and find appropriate resolution to varied types of problems and requests. •Strong coordination abilities and analytical skills.
• Ability to travel and valid driver's license.

The most successful candidate will have a career that might include the following:

• Two or more years of relevant and progressive experience in recruitment, orientation, advising or student affairs-related areas strongly preferred.
• Bilingual (Spanish or Arabic) preferred.
• Understanding of local, state and national economic, social and demographic trends and their impact on student enrollment.
• Knowledge of HFC systems, policies, services, academic programs, transfer options, and staff.

Essential Duties and Responsibilities including but not limited to

• Provide individualized outreach to students based on identified risk factors including academic and financial; mental health issues and assisting them in developing individual plans for success. Refer and connect students with relevant College resources; coordinate with college stakeholders regarding additional outreach and support. Provide coaching to students to assist them in reaching their goals. Connects students with relevant resources on campus (Counseling, SOS, ALS, Tutoring, Veterans, and Financial Aid) and proper services off campus.
• Work in conjunction with the Detroit Regional Chamber DSF staff to align student support and integrate HFC students into the larger DSF cohort.
• Work closely with 1st year, 2nd year, and 3rd year DSF students to increase persistence, retention and graduation in their program of study at HFC by helping students engage in campus support services and navigate college life.
• Provide representation for Student Orientation Programs and represent the College in a professional manner that creates respect and confidence.
• Monitors and records of the progress of individual students; maintaining consistent and confidential records of individual student data.
• Work collaboratively with other departments and services across the college to understand processes, systems, and services and to resolve student issues.
• Work collaboratively with Academic Advisors, staff and faculty to ensure attainment of the specified career community objectives and outcomes. Work independently, exercising good judgment, decision making and follow-through in student service matters with internal and external constituents.
• Keep current on new technologies to promote student success; participate on committees and task forces related to student success and completion; generates reports that assess the success of his or her students' using college and departmental metrics.
• Track student visits, phone calls and emails and will respond to student and employee requests within 24 hours.
• Contribute to the development of program webpages that pertain to student program completion and success.
• Support students during the summer in the successful completion of all college transition processes.

Additional Information

While we have attempted to capture the core functional responsibilities in the role, the statements contained in this job announcement reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Therefore, performing additional job-related duties not listed above may be required as assigned. For applicants viewing this ad from an external site, please go to hfcc.edu/jobs to apply.

REWARDS THAT LAST A LIFETIME

Henry Ford College takes great pride in offering a variety of comprehensive and industry-leading programs and resources to support the health and well-being of our team members and their families.

Being an industry leader means giving back to our most valuable asset - our employees.

HFC Offers:

• Employee assistance program
• 403B and 457B saving and retirement plans with Roth contribution options
• Vacation time/PTO
• Holidays
• Tuition waiver
• Comprehensive medical insurance
• Employer paid vision and dental
• Long/short term disability
• Flex spending and health saving accounts
• Professional Development opportunities

01

Do you have a bachelors degree from an accredited institution of higher education or a combination of education and experience?

• Yes
• No

02

Do you have knowledge of student development and resources to promote student success?

• Yes
• No

03

Are you fluent in any languages in addition to English?

• Yes
• No

04

Henry Ford College does not provide visa sponsorship. Are you eligible to work in the U.S. without Sponsorship?

• Yes
• No

Required Question

Employer Henry Ford College (MI)

Address 5101 Evergreen Rd

Dearborn, Michigan, 48128

Phone 313 845 9820

Website http://www.hfcc.edu