Desktop Support Specialist

Details:

Stefanini Group is hiring!

Stefanini is looking for Desktop Support Specialist in Wilmington, DE (Onsite)

For quick Apply, please reach out to Sahnaj Pervin- call: 2489360650 / email: sahnaj.pervin@stefanini.com

Work Hours: M-F (37 hours)

Work Location: Wilmington, DE (Onsite - Must be within an hour of Wilmington and will have to pay for parking)

Shift: 1st Shift.

Interview: In Person

The Desktop Support Specialist (DSS) support in-house teams and responding person to helpdesk tickets.

Responsibilities:

• Respond to help desk tickets.
• Work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
• Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, computer conferencing systems, and administrative systems.
• Build and configure new user workstation equipment (PC, desktop image, phone, peripherals, software, user accounts).
• Troubleshoot basic network, software, and printing problems.