Desktop Support Specialist
Location: Arlington, VA (Hybrid)
Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance
A fast-growing technology company supporting national security initiatives is seeking a Desktop Support Specialist to join its IT team. This role will provide hands-on support for internal users, ensuring systems run smoothly and securely in a high-performance environment.
Responsibilities:
- Troubleshoot hardware, software, and network issues
- Set up and configure workstations and user accounts
- Support collaboration tools, printers, and AV systems
- Maintain IT asset inventory and documentation
- Assist with onboarding/offboarding from an IT perspective
- Ensure adherence to IT security protocols
Qualifications:
- 2+ years in IT or desktop support roles
- Proficiency with Windows, macOS, and Office 365
- Familiarity with basic networking and endpoint security
- Strong communication and problem-solving skills
- Experience in a fast-paced or mission-driven environment preferred