Deputy of Health Care Delivery System

Title: Deputy of Health Care Delivery System

State Role Title: Gen Admin Manager IV

Hiring Range: $215,000 - $220,179

Pay Band: 8

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Deputy of Health Care Delivery System in the Office of Programs and Operations.

Job responsibilities will include, but are not limited to:

The Deputy of Health Care Delivery System serves as a key member of the Executive Leadership Team and provides strategic oversight and executive leadership for Virginia Medicaid's health care delivery system. This portfolio encompasses managed care populations (acute care, Managed Long-Term Services and Supports (MLTSS)), fee-for-service (FFS), and pharmacy, as well as multiple large-scale contracts and delivery system initiatives. The Deputy is responsible for ensuring that these components operate as an integrated, high-performing system focused on improving health outcomes, advancing quality, and enhancing the member experience.

The Deputy provides executive oversight of the Managed Care Organizations (MCOs) and serves as the primary executive point of contact for MCO leadership. This includes establishing clear expectations for MCO performance and accountability, strengthening contractual and operational oversight, and using quality, utilization, financial, and population health data to identify opportunities for improvement and address emerging risks. The Deputy will ensure that MCO performance is aligned with DMAS strategic priorities and that members receive timely, equitable, high-quality care.

The portfolio will include executive oversight of MLTSS, ensuring that Medicaid members who rely on long-term services and supports receive coordinated, person-centered, high-quality services. This includes oversight of MLTSS delivery models, quality and performance outcomes, provider capacity, member experience, care coordination, and contractual

performance. The Deputy will work across Medicaid and with external partners to strengthen integration between physical health, behavioral health, LTSS, and other services when appropriate.

The portfolio will also include pharmacy with responsibility for ensuring that the implementation of the new Medicaid pharmacy benefit, and the benefit is clinically appropriate, financially sustainable, accessible to members, and aligned with quality and population health objectives. The Deputy will oversee pharmacy strategy, utilization and cost trends, pharmacy benefit management activities, formulary and benefit considerations, drug utilization management, and opportunities to improve outcomes and value through data-driven pharmacy management. As a member of the Executive Leadership Team, the Deputy will work closely with the Governor's Office, the Office of the Secretary of Health and Human Resources, agencies that report to the Office of the Secretary of Health and Human Resources, and other key state and federal partners to advance Virginia's Medicaid priorities.

The Deputy will serve as a senior representative of DMAS with external stakeholders and will play a central role in translating policy priorities into effective health care delivery strategies and measurable outcomes, providing executive leadership and management oversight for three major divisions, ensuring alignment of priorities, resources, performance expectations, and accountability across the health care delivery portfolio and requiring strong cross-functional leadership and coordination with policy, finance, quality, operations, legal, procurement, data, IT, and other internal DMAS teams.

The business needs for the position have in office requirements to include but are not limited to attending and conducting in-person training and or meetings, engaging with external stakeholders and occasional conference attendance.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org/

The Department of Medical Assistance Services (DMAS) is working to improve the health and well-being of Virginians through access to high quality health care coverage.

DMAS wants talented individuals who can align their experience with the mission of the agency and its core values - service, collaboration, trust, problem solving and adaptability.

At the Department of Medical Assistance Services (DMAS) we encourage and promote that you Come as you are | Become who you want to be | That is our promise.v

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Extensive Senior-level leadership experience overseeing complex health care programs, operations, or delivery systems, with responsibility for strategic planning, organizational performance, and achievement of measurable outcomes.

Extensive knowledge of Medicaid health care delivery systems to include managed care, fee-for-service, acute and primary care, Managed Long-Term Services and Supports (MLTSS) and the operational and policy requirements governing Medicaid programs.

Extensive knowledge of Medicaid managed care operations and MCO oversight, including contract management, performance monitoring, compliance, quality assurance, financial accountability, and risk management.

Extensive knowledge of Medicaid pharmacy programs and benefit management, including pharmacy utilization, cost management, clinical and quality considerations, drug utilization management, formulary strategy, and pharmacy benefit performance.

Extensive system experience with computer software such as Microsoft Office or similar software.

Extensive experience advising senior leadership, working with the Governor's Office and Secretary's Office, engaging with federal and state partners, collaborating with health plans and providers, and communicating complex policy and operational issues to external stakeholders.

Extensive experience leading multiple complex divisions, large-scale programs, and cross-functional teams to include establishing priorities, allocating resources, managing competing demands, and holding organizational leaders accountable for results in order to meet deadlines.

Extensive experience analyzing and communicating complex policy, legislative, budget, regulatory, and operational issues, including developing recommendations for executive leadership, supporting budget development and oversight, and representing the agency before legislative committees, policymakers, and other external stakeholders.

Extensive experience using data, analytics, quality measures, financial information, and performance indicators to identify trends, assess risk, inform policy and operational decisions to drive measurable improvements in health outcomes, cost effectiveness, and member experience.

Extensive experience developing, implementing, and evaluating strategic initiatives and large-scale system changes within a complex health care or public-sector environment, including managing multiple stakeholders, contracts, vendors, and implementation dependencies.

Additional Considerations

Competitive candidates should meet these additional considerations:

Experience analyzing and articulating complex policy concepts, envision change, and promoting creative and innovative approaches.

Experience serving medically underserved populations or Medicaid members directly or via health plan experience.

Considerable experience participating in the legislative process as a lead professional state agency representative.

Considerable work experience managing, building, and leading teams and units.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Virginia Department of Medical Assistance Services (DMAS) does not offer employment-based Sponsorship. Selected candidates will have their work authorization completed using the E‐Verify Program.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth's Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

This position requires the submission of a Statement of Economic Interest (financial disclosure).

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

The Department of Medical Assistance Services practices fair and equal employment opportunity to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

From July 1, 2026, through January 21, 2029, applicants who were involuntarily separated from employment with the Federal Government on or after January 1, 2025, due to a reduction in force, budget reduction, or workforce restructuring initiative may be eligible for HB494 Federal Employee Priority Consideration. Applicants seeking HB494 Federal Employee Priority Consideration must identify themselves within the state application process and provide supporting documentation, including a Standard Form 50 (SF-50), verifying their eligibility.

The Department of Medical Assistance Services is a V3 certified state agency that provides hiring preference to veterans and members of the reserves and/or National Guard in support of executive order 29, (2010). If you are a Veteran or Spouse of a Veteran or Active Military Member, DMAS encourages you to apply and respond accordingly on your state application.

Contact Information

Name: DMAS Talent Acquisition

Phone: 804 - 225 - 4407

Email: askhcdtalentacq@dmas.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.