Department of Aging Human Services Assistant - Center Connection Specialist

Department of Aging Human Services Assistant - Center Connection Specialist

Salary: $39,989.00 - $46,004.00 Annually

Location: Various locations throughout Baltimore County, MD

Job Type: MERIT

Job Number: 04.496 01-26

Department: AGING

Opening Date: 01/12/2026

Closing Date: Continuous

Benefits: This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Questions: A vacancy exists in the Department of Aging for a Human Services Assistant - Center Connection Specialist. Pay Schedule I, Grade 21, Regular Schedule: 35 hours per week. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring within this class may be filled from the list of eligible applicants. All interested candidates must apply at this time.

List of Eligible Applicants: List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position.

Required Documents: Applicants must attach your transcript(s), and/or degree(s), and/or professional license(s) certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of professional Licenses, Certifications, and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.

Examples of Duties:

• Under close supervision, provides support services to help members who need assistance with integrating into the senior center;
• Conducts intakes and assessments of potential Center Connection members;
• Provides information and referrals to members and caregivers to help them remain active and independent in the community and at the senior center.
• Advocates for Center Connection clients by providing a range of appropriate activities, offering information to the public and professionals to promote the Center Connection program, and assisting with the senior centers operations.

Essential Duties:

• Identifies potential participants and assesses these individuals for program eligibility.
• Works with each participant to develop an individualized activity schedule based on their strengths and interests.
• Facilitates individuals participation in the center by coordinating transportation, class registration, eating together sign-up, and assistance with other center activities as needed.
• Supports participants social integration into the center.
• Presents cases to the center team for review.
• Acts on team recommendations for intervention.
• Advocates, designs, coordinates, and implements activities within the senior center to meet the needs of participants.
• Develops and maintains working relationships with participants case managers, caregivers, and others as needed.
• Maintains individual case records, attendance records, and other required documentation.
• Monitors clients participation in the program daily.
• Promotes the Center Connection program in the community.

Other Duties:

• Assists walk-in clients and answers telephone inquiries.
• May conduct home visits to obtain or verify information.
• Performs other related duties as assigned.

Qualifications:

• Required Qualifications:
• Graduation from an accredited college or university with an Associate in Arts degree in a social or behavioral science.
• Experience in individual, group, or family counseling or in intake and referral work may be substituted on a year-for-year basis up to a maximum of two years for the required education.
• Preferred Qualifications and Skills:
• Case Management Skills
• Intake and Assessment Skills
• Program Planning Skills
• Computer Skills
• Knowledge of the elderly population and available resources
• Documentation of client records
• ServSafe and Crowd Control Certified
• CPR/AED/First Aid Training
• Knowledge, Skills, and Abilities (Entry Level):
• Basic knowledge of interviewing techniques.
• Skill in performing simple mathematical calculations such as addition, subtraction, multiplication, and division.
• Writing skills necessary to complete simple application forms and reports.
• Ability to obtain information from clients and to compile information into case records.
• Ability to communicate orally.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand Federal, State, and local regulations, program policies and procedures, to apply them to specific client situations, and to compute the amounts of grants to clients.
• Ability to maintain detailed and accurate records and to prepare summary reports.
• Ability to use a computer to enter, update, or retrieve information.
• Knowledge, Skills, and Abilities (Full Performance):
• Knowledge of Federal, State, and local regulations, policies, and procedures relating to assigned programs.
• Knowledge of community services and other agency programs for referral.
• Knowledge of County and departmental rules, regulations, policies, and procedures relating to the performance of duties.
• Skill in obtaining information from clients and applying program requirements to determine eligibility.
• Skill in computing amounts of grants.
• Skill in maintaining accurate records and preparing summary reports.
• Ability to assist human services professionals with case management.
• Ability to perform basic assessment of client needs for referral purposes.
• Ability to recognize clients in crisis and take appropriate action.
• Ability to maintain client confidentiality.

Positions within this classification may require possession of a valid drivers license equivalent to a Non-Commercial, Class C Maryland drivers license at the time of appointment. Applicants selected for this position will be required to travel to sites throughout Baltimore County using their personal vehicle. Employees will be reimbursed for mileage.

Proof of Licenses, Certifications, and Education: Applicants are required to submit proof of professional licenses, certifications, and education to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicants major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of professional Licenses, Certifications, and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency: Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org). Mail or deliver documents to: ATTN: Human Services Assistant - Center Connection Specialist Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204.

EXAMINATION PROCEDURE: Applicants will be qualified based on an evaluation of the training and experience they report in their application, including responses to the supplemental questions. Applicants must clearly and completely state the dates and duties of past and present experience for evaluation purposes. Conditions of Employment: Applicants selected for this position will be required to travel to sites throughout Baltimore County using their personal vehicle. Employees will be reimbursed for mileage. Possession of a valid, Non-Commercial Class C Maryland drivers license and reliable transportation are required at the time of appointment.

Physical and Environmental Conditions: These positions are primarily sedentary, with occasional walking, lifting, or other limited physical activity. Medical Examination and Employment Background Investigation: Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening, and employment investigation, including, but not limited to, criminal background, education certification, and fingerprinting checks.

Employment Benefits for Full-Time, Merit or Classified Employees: Baltimore County General Government offers the following benefits to full-time, merit or classified employees. Some benefits vary for sworn employees of the Police and Fire Departments. New employees are eligible for benefits upon hire, unless noted otherwise.

Equal Opportunity Employer: Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.

Smoke free workplace: All Baltimore County offices are smoke free.

Drug free workplace: Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.

Salary: Annual Salary review - Step increases may be granted on anniversary date based on satisfactory job performance. General Increases - Cost of living increases and adjustments may be granted as legislated. Longevity Increases - In accordance with the specific pay schedule, a full-time merit or classified employee may receive a longevity increase, equivalent to one step, upon completion of a certain number of years of classified service with the County.

Employee Assistance Program: Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.

Health Insurance: Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include: Medical, Prescription, Dental and Vision insurance.

Flexible Spending Accounts: Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.

Life Insurance: Employees may elect basic term life insurance for themselves equal to one time the employees annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.

Retirement: Employees are required to participate in the Baltimore County Employees Retirement System (ERS), with very limited exceptions.

Paid Leave: Paid benefits listed below vary depending upon the Classification. Sick Leave Vacation Leave Personal Leave Holidays Bereavement Leave Jury Leave Military Leave

Baltimore County Employees Federal Credit Union: Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.

Direct Deposit: Payroll through direct deposit to the financial