Administrative Skills, Advanced Cardiac Life Support (ACLS), Analysis Skills, Basic Life Support (BLS), Budgeting, Clinical Assessment, Clinical Competency, Contract Management, Director of Nursing (DON), Documentation, File Maintenance, HIPAA (Health Insurance Portability and Accountability Act), Hospital, Hospital Administration, Infection Control, Leadership, Logistics Management, Medicine, Microsoft Excel, Microsoft Product Family, Nursing, Nursing Administration, Nursing Management, On Call, Onboarding, Organizational Skills, Patient Care, People Management, Performance Reviews, Recruiting/Staffing Agency, Safety Standards, Schedule Development, Workplace Issues
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities:
- Develops, coordinates, and maintains daily and long-range staffing schedules for nursing and support units across multiple hospital departments.
- Continuously monitors patient volume and acuity to adjust staffing levels in real-time, ensuring safe patient-to-staff ratios.
- Serves as the primary liaison for external staffing agencies; manages travel nurse contracts, orientations, and shift fulfillment.
- Oversees the "on-call" roster and manages the deployment of float pool employees to cover vacancies, illness, or surges in patient volume.
- Maintains personnel files for all departmental staff, ensuring current licensure, certifications (BLS, ACLS), and competency documentation are on file.
- Prepares Employee Personnel Action Forms (EPAFs) for new hires, transfers, and terminations; assists with the onboarding and orientation of clinical and non-clinical staff.
- Tracks and assists with the distribution and filing of annual performance reviews and clinical competency assessments.
- Interprets hospital policies, union contracts (if applicable), and labor laws regarding overtime, shift differentials, and mandatory rest periods.
- Independently researches and prepares complex staffing reports, including overtime analysis, vacancy rates, and budget variance for hospital leadership.
- Maintains organized chronological and alphabetical files of staffing patterns, attendance records, and historical scheduling data.
- Acts as the central point of contact for staff regarding schedule changes, leave requests, and departmental announcements.
- Serves as the recording secretary for staffing and committee meetings; prepares and distributes official minutes and action items.
- Orders and maintains necessary supplies for the staffing office and coordinates with unit managers to ensure logistical needs are met.
- Independently addresses routine scheduling conflicts and grievances, escalating complex personnel issues to the Nurse Manager, House Supervisor, Nursing Director or Chief Nursing Officer as appropriate.
- Proven ability to make high-stakes scheduling decisions with minimal supervision in a fast-paced environment.
- Experience with automated scheduling software (e.g., UKG), EXCEL, TEAMS, Microsoft Products, and advanced reporting tools.
- High level of discretion in managing sensitive personnel information and HIPAA-regulated data.
- Completes all mandatory department, educational and hospital requirements
- Adheres to current Infection Control and Safety Standards
- Regular and prompt attendance
- Ability to work schedule as defined and overtime as required
- Related duties as assigned
Additional Information:
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications:
- High School Diploma or equivalent. Required
- Comparable combination of education and experience may substitute for the above requirements.
Knowledge, Skills, and Abilities
- experience in a clerical role; preferably in a staffing environment. Mediumexperience in a clerical role; preferably in a staffing environment. Medium
Equal Employment Opportunity Employer:
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.