We are looking for a highly detail-oriented, accountable, and financially disciplined Billing & Accounts Specialist to take ownership of our revenue cycle and financial accuracy.
This role is critical to maintaining cash flow, collections performance, and financial integrity across the practice. The right candidate will not just “process transactions”—they will actively protect revenue, eliminate errors, and drive collections efficiency.
Key Responsibilities:
Daily Financial Control:
Review and verify all patient and insurance payments for accuracy
Reconcile daily deposits and payment batches
Ensure all bank deposits are completed and verified daily
Sign off on deposit accuracy and financial posting
Accounts Receivable & Collections:
Generate and monitor AR aging reports
Follow up on outstanding patient balances
Contact patients regarding past-due accounts
Set up and manage payment plans
Track and improve collection percentages
Insurance & Billing Accuracy:
Review EOBs for correct payment application
Handle secondary and tertiary insurance posting
Coordinate with insurance team on unpaid or partial claims
Correct posting errors and discrepancies
Patient Financial Management:
Manage patient account ledgers
Process refunds, credits, and adjustments
Handle CareCredit and in-house financing accounts
Respond to billing questions and disputes
Reporting & Compliance:
Maintain accurate records in the practice management system
Prepare daily, weekly, and monthly financial reports
Send collections summaries to ownership daily
Submit reports to treasury/CPA weekly
Ensure full HIPAA compliance with financial data
Audit & Quality Control:
Perform patient account audits
Support internal and external financial audits
Maintain documentation of all financial communications
Identify and escalate recurring billing issues
What We’re Looking For:
Core Traits:
Extreme attention to detail
High level of personal accountability
Strong organizational discipline
Ability to identify and fix financial inconsistencies quickly