| Location | Newport News, VA |
| Industry | Computer/IT Services |
| Salary | $55,000–$65,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1991 |
| Website | http://www.pro-unlimited.com |
About the RoleThe Delivery Partner (DP) is responsible for the efficient delivery of Magnit's services to our clients. This position will work closely with vendors, client hiring managers, and cross-functional teams to ensure smooth service delivery.LocationNewport News, VA - working onsite at the client location.Onsite Shift Hours: 6:30am-3:00pm Candidate will be assigned an onsite shift within these hours.
What You Will Do
DP is responsible for the day-to-day delivery of Magnit's products/servicesThe DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product linesMaintain an updated SOP "Standard Operating Procedures" for day-to-day procedures so that operations functions efficientlyImplement new processes or enhance current processes to strengthen efficiencies
For Payroll desk:
Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete Beeline VMS recordsHandle critical Employee Relations issues, requesting support and guidance as requiredResolve and follow-through, in a timely manner, all issues related to the workerEscalate to the DM/PM any serious issues that may jeopardize Magnit's position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.
For Staffing desk:
Facilitate the fulfillment of temporary requisitions through Beeline (VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for successResolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency
What You Will Need
Bachelor's degree or equivalent combination of education and relevant work experience3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.Experience working with VMS platforms (e.g. Beeline) preferredExperience with contingent workforce programs, staffing vendors, or payroll operationsStrong working knowledge of Microsoft Office SuiteExcellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
CompensationSalary range: $55,000-$65,000 USD annuallySalary rates are based on experience, skills, and geographical location
These services are powered by proprietary internet-based software that is the most comprehensive and robust in the industry.
PRO was founded in 1991, in response to what we believed was a critical need in the contingent workforce marketplace. The workplace was in the early stages of a dramatic transformation. Large companies were downsizing in an attempt to reduce headcount and gain more flexibility. This, in turn, led to a large scale increase in temporary employment staffing, and in the use of independent contractors, returning retirees, freelancers and consultants. A group commonly referred to today as the contingent workforce.
While many companies addressed the need to recruit and place workers for this growing workforce, no one was responding to the ever increasing need to manage the overall process. For large corporations, the contingent workforce was quickly becoming one of the most critical and costly elements of their operation -- an element that would increasingly present challenges from a management, tax, and benefit liability perspective. We pioneered an industry when we founded PRO Unlimited to meet this void in the marketplace. We earned our reputation as an innovator that consistently responds to the needs of our clients. Our services have been developed not in ivory tower offices, but by listening closely to the marketplace and our customers.Today, PRO services a who's who list of Global and Fortune 500 companies. On an annual basis, the company works with thousands of contingent workers across the globe and processes billions of dollars in transactions through a network of more than 1,000 staffing suppliers. We firmly believe our tremendous success throughout the years has been due to our corporate philosophy:Always deliver more than our customer expects, and deliver our services with an eye toward exceptional integrity, competence and execution.