Analysis Skills, Community Providers, Community and Social Services, Contract Management, Corrective Action, Customer Support/Service, Data Analysis, Department of Health and Human Services, Employee Retention, Healthcare, Maintain Compliance, Medicaid, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Organizational Development/Management, Performance Analysis, Performance Metrics, Power BI, Process Development, QoS (Quality of Service), Quality Assurance, Quality Management, Quality Monitoring, Record Keeping, Regulatory Compliance, Safety/Work Safety, Service Delivery, Social Work, Surveillance, Team Player, Time Management, Willing to Travel