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Data Center Technician Jobs in Ashburn, VA

Data Centre FieldOps Technician

Phoenix Business, Inc

  • Ashburn, VA
  • 9 days ago

    Highlights

    Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools. Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools.

    Numbers & Facts

    LocationAshburn, VA

    Description

    Role- Data Centre FieldOps Technician
    Location- 22210 Loudoun County Parkway, Ashburn, VA 20147

    Summary
    The Datacentre FieldOps team is responsible for supporting all production network cabling in the Datacenter. This global team offers a unique career opportunity to work with the latest network technologies and talented engineers solving complex problems in the industry.

    Job Duties and Responsibilities
    • Cabling & Termination
    • Support and complete all scheduled data center Moves/Adds/Changes (MACs).
    • Perform hardware installation MACs, including device labeling, power, and network cable connectivity.
    • Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix.
    • Manage assets, auditing, and daily work log/ticket tracking.
    • Provide smart-hands assistance within specified SLA response times (on-call duties may apply).
    • Maintain a safe and secure operating environment and report violations.
    • Maintain detailed documentation and record keeping.
    • Follow site security protocols, badging requirements, and data protection procedures.
    • Ensure proper logging, securing, and documentation of media storage devices.
    • Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools.
    • Coordinate equipment/material receiving, shipping, and RMA processing.
    • Provide vendor and security escorts as needed.
    • Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly.
    • Support standard and emergency operating procedures for the data center.
    • Provide status reporting on service availability, performance, and capacity utilization.
    • Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards.
    • Coordinate equipment installation and delivery schedules per project plans.
    • Perform on-call duties as needed.
    • Fiber Technician Specific Duties
    • Basic copper termination skills required.
    • Mount and install racks, patch panels, fiber optic hardware, and grounding.
    • Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets.
    • Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber.
    • Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber.
    • Install fan-out kits including buffer tubes.
    • Calculate end-to-end loss budgets per TIA/EIA standards.
    • Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers).
    • Perform testing using OTDR, Fluke, and EFXO.
    • Troubleshoot network issues using OTDR.
    • Perform mechanical and fusion splicing with all fiber cable types.
    • Perform building entrance splices, maintenance space, and direct buried splices.

    Additional Requirements
    • 25% travel required.
    • Available to work shifts (8, 10, 12 hours), weekends, and holidays.

    Physical and Mental Requirements
    • Self-motivated, positive, professional, and proactive in process improvements.
    • Promote company culture and mission.
    • Proficient with required tools.
    • Act as company liaison with customer representatives.
    • Strong problem-solving, critical thinking, and communication skills.
    • Ability to work at heights, off ladders, in confined spaces.
    • Lift up to 50 pounds and move up to 75 pounds.
    • Good color vision, ability to read small print, and recognize audible signals.
    • Willingness to travel as needed.

    Education, Certification, License, and Skill Requirements
    • High School diploma or GED equivalent.
    • Proficient with listed tools.
    • Skilled in terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure).
    • Experience in testing and troubleshooting MMF & SMF systems (OTDR & PMLS).
    • Preferred 3-5 years of fiber experience.
    • Preferred industry certifications (Corning/FOA).
    • Preferred data center installation experience.
    • Preferred mechanical and fusion splice experience.
    • Preferred OSP / confined space entry experience (splicing).
    • Proficient with trade tools including screwdrivers, torpedo level, tape measure, snips, pliers, hammer, wrench set, cable stripper, flashlight, gloves, punch tool, tone set, crimp tool, and Krone/3M/BIX tools.

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