Data Center Technicican

Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.

Stefanini Group is hiring!

Stefanini is looking for a Data Center Technician in Ashburn, VA (Onsite)

For quick Apply, please reach out to Rahul Kumar (248-936-5060) / Rahul.Kumar@stefanini.com

W2 candidates only!

Responsibilities:

Responsible for Tier 1 and 2 software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs.

Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.

Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention.

Maintains knowledge database and call tracking database to enhance quality of problem resolutions.

Works in a team setting, sharing information and assisting others with calls.

#LI-RK1

#LI-ONSITE

Qualifications:

Oncall after hours and some scheduled weekend work (Sunday maintenance window).

Demonstrated experience supporting enterprise data center or colocation environments.

Strong hands-on knowledge of enterprise server, storage, network, rack, power, and cabling infrastructure.

Experience performing rack-and-stack, equipment installation, hardware replacement, troubleshooting, relocation, and decommissioning.

Knowledge of structured copper and fiber cabling standards and practices.

Experience working with DCIM, configuration management, asset management, or inventory management platforms.

Understanding of data center power, cooling, environmental monitoring, capacity, and redundancy concepts.

Experience working within formal incident, change, and problem management processes.

Ability to interpret rack elevations, infrastructure diagrams, implementation plans, and technical documentation.

Experience coordinating vendors, contractors, colocation providers, and technical teams.

Strong troubleshooting, organizational, documentation, and communication skills.

Ability to independently prioritize work in a mission-critical operational environment.

Ability to participate in scheduled maintenance and after-hours incident response as required.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.