Data Analyst

Salesforce.com, Data Stack (Warehousing, ETL, BI tools, DBT), SQL, Teradata, Power BI, Snowflake, SAP Hana, Tableau, Informatica, Oracle, C, Excel, Neo4J graph database, Power BI, SAP C4S Spearheaded initiatives to predict contract renewals and develop correlation analysis between planned maintenance(PM) and instrument failures, utilizing statistical/ML tools (e.g., JMP). Provided essential analytics support for service sales, marketing, field services, and tech support. Delivered key metrics and performance drivers across service functions, providing leadership with data-driven insights on business health. Formed a data and analytics steering committee to establish data governance and standardize key performance indicators (KPIs). Led and managed a global team of business analysts and analytics managers. Aligned analytics initiatives with major digital transformation projects, including SAP-Cloud for Service and

Genesys Cloud TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $70000 - $109000 a year