Customer Support Specialist

• Answer inbound calls and make follow-up outbound calls
  
• Help customers with questions, concerns, and support
  
• Accurately input customer information into our system
  
• Follow up with care to ensure customer satisfaction when needed
  
• Consistently meet performance goals for growth potential
  

Requirements

• High school diploma or equivalent
  
• Excellent verbal communication skills
  
• A quiet, organized workspace and reliable internet
  
• Proficiency with Windows and general computer use
  
• Flexible schedule availability, including evenings/weekends (set your own schedule)
  

• Windows 11 desktop or laptop
  
• Minimum 16 GB RAM
  
• No Chromebooks or Apple devices
  
• Dual monitors recommended (not required at time of application)
  
• USB noise-canceling headset (not required at time of application)
  
• Hardwired internet connection (not required at time of application)
  

Benefits

• Work remotely and skip the commute
  
• Set your own schedule
  
• Earn $12–$15/hour upon successful certification 
  
• Performance-based pay increases
  
• Join a positive, supportive virtual team