Highlights
You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
Numbers & Facts
| Location | New York, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $1–$24 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Description
Job title: Customer Support Representative-II
Payrate: $23- $24/hr. on W2 (All Inclusive)
Remote (RE, USA, CT, NYC METRO)
Schedule:Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/time zone
Duration: 4+ Months
Job title: Customer Support Representative-II
Payrate: $23- $24/hr. on W2 (All Inclusive)
Remote (RE, USA, CT, NYC METRO)
Schedule:Wed - Sun, 40 hours a week (weekend availability is 100% required). EST hours/time zone
Duration: 4+ Months
Description
- You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space within Client.
- You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis.
- Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
- You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Preferred Qualifications:
- excellent verbal communication
- attention to detail
- ability to adapt to changing contexts
- last-hour logistics or delivery customer service experience
Nice to have:
- experience with Slack
- bilingual in Spanish
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
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