Customer Service Support Associate

The Fred Beans Dealerships in Langhorne are looking for a charismatic individual to assist their Assistant Service Managers!

Fred Beans Automotive Group is one of Pennsylvania's largest and most respected automotive retailers. We have over 30 dealerships, 20+ automotive brands, six collision centers, and a strong reputation for promoting from within. We've been named "Best Places to Work" by the Philadelphia Business Journal for eight years in a row.

Schedule: This position can be part-time or full-time, depending on what you are looking for. For full-time positions, you must be available to work Saturdays.

What You'll Do:

• Assist current Assistant Service Managers (ASMs) with daily tasks
• Support customer service in the service department (greeting, scheduling, inquiries)
• Help with coordinating workflow, follow-ups, and ensuring smooth operations

Why You'll Love It Here:

• Voted "Best Places to Work" 8 Years Running - Our people-first culture sets us apart.

• Company-Funded Training - We invest in your future. Last year alone, we spent over $600,000 on training and leadership development for our team.

• Career Growth Opportunities - We promote from within and offer clear paths for advancement.

• Performance Incentives - Earn more as you help the team and our customers succeed.

• Work-Life Balance - Convenient Monday through Saturday schedule with no Sundays required.

Comprehensive Benefits:

• Medical, dental, and vision insurance

• Life and disability coverage

• Pet insurance

• 401(k) with company match

• Paid parental leave

• Paid vacation, personal days, and holidays

• Volunteer Time Off

• Bereavement leave

• Employee savings and referral bonuses

• Discounts on vehicle purchases, parts, and service

• AutoRewards membership with savings at over 150 vendors

• Healthy Living Program to support your physical, mental, and financial wellness

Who We're Looking For:

This is a great opportunity for someone who:

• Is friendly, outgoing, and enjoys interacting with customers and coworkers
• Has a positive attitude and brings energy to their work
• Has customer service experience and wants hands-on learning in the automotive field
• Has strong communication skills and is comfortable working with different personalities
• Is organized and able to keep track of multiple tasks and priorities
• Stays calm and professional, even when things get busy
• Has a strong work ethic and takes pride in doing things the right way
• Is dependable, reliable, and someone the team can count on
• Is eager to learn and isn't afraid to ask questions
• Can work independently while also being a strong team player
• Is detail-oriented and follows through on responsibilities
• Enjoys helping people and creating a positive customer experience
• Fred Beans Automotive is an equal opportunity employer*