Benefits:- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
Customer Service Representative – State Farm Agent Team Member
Are you outgoing, motivated, and customer-focused? Do you enjoy building relationships, helping people make informed decisions, and working toward meaningful goals? If you are looking for a career where you can make a difference, develop professionally, and be rewarded for your contributions, this may be the opportunity for you!
State Farm agents are independent contractors who market State Farm insurance and financial services products.
ROLE DESCRIPTION:As a
Customer Service Representative with
Jaime Sicairos State Farm Agency, you will play an important role in both customer satisfaction and agency growth.
We are looking for a friendly, dependable, and motivated individual who enjoys helping people, identifying customer needs, and recommending appropriate insurance solutions.
This position combines
customer service, relationship building, and consultative sales in a supportive, team-oriented environment. You will have clear performance goals, opportunities to develop your skills, and the satisfaction of helping customers protect what matters most.
Compensation & Growth Opportunity:
We offer a competitive base hourly wage with the opportunity to earn
additional performance-based compensation. Team members who demonstrate initiative, build strong customer relationships, and contribute to agency goals have the opportunity to increase their earnings while developing professionally.
RESPONSIBILITIES:- Build and maintain strong relationships with new and existing customers.
- Assist customers with policy questions, service requests, and insurance needs.
- Identify opportunities to recommend appropriate insurance products and coverage options.
- Prepare insurance quotes and follow up with prospective and existing customers.
- Proactively reach out to customers for policy reviews, follow-ups, and additional coverage opportunities.
- Work toward individual and team goals that support agency growth and customer satisfaction.
- Maintain accurate customer records and provide professional, timely service.
QUALIFICATIONS:- Positive attitude, strong work ethic, and a genuine desire to help others.
- Excellent communication and relationship-building skills.
- Comfortable discussing products, making recommendations, and working toward measurable goals.
- Self-motivated, dependable, and willing to learn.
- Strong organizational skills and ability to multitask.
- Previous customer service, retail, hospitality, or sales experience preferred.
- Bilingual English/Spanish skills are a plus.
- Willingness to obtain required insurance licensing.
We value individuals who take initiative, enjoy learning, and want to grow professionally while making a positive impact on the customers and community we serve.