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Client Services Jobs

Customer Service Representative

City of Sacramento California

Sacramento, CA

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JOB DETAILS
SKILLS
Administrative Skills, Customer Support/Service, Multitasking, Record Keeping, Retail, Team Player, Transaction Processing/Management
LOCATION
Sacramento, CA
POSTED
Today
With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position provides customer service in person, by phone, and via email in a fast-paced environment. The Revenue Services Division acts as the central cashiering office for the City and provides customer support for Parking Services. IDEAL CANDIDATE STATEMENT - The ideal candidate will have the ability to multi-task and communicate complex information to customers while working as part of a team with shared tasks and duties. Experience with cash handling is preferred. To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey...Customer Service, Customer Service Representative, Service Assistant, Representative, Education, Equipment, Retail

About the Company

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City of Sacramento California

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