Customer Service Representative

Remote Customer Service Representative (Temp-to-Hire)

Location: North Phoenix, AZ (Remote)

Pay Rate: $17.00/hour

Job Type: Temporary-to-Hire

Schedule: Full-Time

Are you passionate about delivering exceptional customer service and helping people solve problems? A growing organization is seeking a Remote Customer Service Representative to join their team on a temp-to-hire basis. This is an excellent opportunity for individuals who thrive in a fast-paced environment, enjoy assisting customers, and are looking for long-term career growth.

Key Responsibilities

• Handle inbound and outbound customer calls professionally and efficiently
• Respond to customer inquiries regarding products, services, account information, and general support needs
• Document customer interactions accurately within company systems
• Resolve customer concerns and escalate complex issues when necessary
• Maintain high standards of customer satisfaction and service quality
• Perform data entry and update customer records as needed
• Collaborate with internal departments to ensure timely issue resolution
• Meet productivity, attendance, and quality performance expectations

Qualifications

• Previous customer service, call center, or customer support experience preferred
• Strong communication and problem-solving skills
• Comfortable working independently in a remote environment
• Proficient with Microsoft Office and computer applications
• Ability to multitask and navigate multiple systems simultaneously
• Strong attention to detail and organizational skills
• Reliable internet connection and dedicated workspace required

Preferred Experience

• Call center or contact center experience
• Data entry and documentation experience
• Experience using CRM or customer management systems
• High-volume phone support experience

What We Offer

• Fully remote opportunity
• Weekly pay
• Temp-to-hire career path
• Supportive team environment
• Opportunity to develop valuable customer service and administrative skills
• Consistent full-time schedule

Pay Details: $17.00 per hour

Search managed by: Gabrielle Hernandez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.