Customer Service Representative

Day in the Life of a Customer Service Representative

Provide support on Honda account at client vehicle Service Center. Position will include customer service as well as general office functions such as answering calls, running/analyzing reports, reconciling financials and other related tasks.

Job type: Full-time

Location: Marysville, Ohio

Essential Job Functions:

• Provide support of daily office functions
  • Customer Service
  • Financial Reconciliation
  • Fleet Analytics
• Monthly reporting of vehicle inventories, sales, budgets, etc.
• Support management with daily/weekly/monthly reporting
  • Metrics
  • Trends
  • Forecasts
  • Reconciliation
• Processing of company and associate vehicles from American Honda
• Budget accuracy for lease orders/exceptions and imputed income/payments.
• Customer service support for Purchase Programs and business travel needs

Position Requirements:

• Strong analytical and computer skills
• Proficient Microsoft office
• Excellent customer service skills; strong verbal and written communication
• Requires moderate level of physical activity

Lifting Requirements 5-40 lbs

Schedule:

• 8-hour day shift
• Monday to Friday

Perks of working at Penske:

• Opportunity for growth
• Work-life balance
• No weekends
• Paid Holidays
• Climate controlled environment
• Non - commissioned

Benefits:

• Medical, Dental, Vision, Life insurance.
• 401(k) with an employer match program.
• Paid time off (PTO).
• Short-term and long-term disability.
• Performance-based bonus incentive program.