Minimum 1 year relevant experience with Associate degree OR equivalent education/work experience. Ability to triage, document, escalate, and close customer inquiries.
Numbers & Facts
Location
St. Paul, MN
Salary
$20–$21 Per Hour
Description
Job Title: Customer Service Representative II
Job ID: 19585-1
Location: Arden Hills, MN 55112
Duration: 12 Months
Pay Rate: $20.00-$21.00/hr. on W2
Must-Have
HS Diploma/GED required
Minimum 1 year relevant experience with Associate degree OR equivalent education/work experience
Customer service / call center experience
Strong verbal and written communication
Ability to handle high-volume calls (60–80/day)
Ability to triage, document, escalate, and close customer inquiries
Professional communication and problem-solving skills
Ability to follow SOPs/procedures and quality requirements
Comfortable supporting HCPs, patients, and sales representatives
Willingness to work Tuesday–Saturday after training