Customer Service Representative

Eichholtz

  • High Point, North Carolina
  • 7 days ago

    Highlights

    Eichholtz USA is seeking a proactive and customer-focused Customer Service Representative to join our growing team in High Point, NC. Bedankt voor je interesse – we hebben je sollicitatie al ontvangen, dus deze nieuwe inzending kan niet worden geaccepteerd.

    Numbers & Facts

    LocationHigh Point, North Carolina
    Websitehttp://www.eichholtz.com

    Description

    Functieomschrijving

    Eichholtz USA is seeking a proactive and customer-focused Customer Service Representative to join our growing team in High Point, NC.

    Responsibility

    The following tasks are your main responsibilities:

    • Anticipate customer needs and provide recommendations, updates, and solutions without requiring prompting

    • Identify process improvement opportunities and actively contribute ideas to enhance customer satisfaction and operational efficiency

    • Coordinate issue resolution with sales, management, warehouse and service teams

    • Manage customer accounts, quotes, and orders

    • Monitor lead times and order status

    • Coordinate issue resolution with sales, management, warehouse and service teams

    • Establish and support customer relationships and account growth

    Sounds this fun to you? Apply now and join our team!

    Vereisten

    Our ideal candidate:

    You are representative, pro active and have a high level op responsibility, besides that you are/have:

    • Bachelor’s degree and/or 3+ years of customer service experience preferred

    • Excellent communication, interpersonal, and organizational skills

    • Strong computer proficiency with exceptional attention to detail

    • Proactive, self-motivated professional with a strong customer-focused approach and commitment to problem-solving

    • Proficiency in Microsoft Word and Excel preferred

    About us
    Eichholtz is a leading international wholesaler of luxury furniture, lighting and home accessories. At Eichholtz you will be part of an innovative, ambitious and fast-growing company where the vision of the organization is embedded in everything we do. Driven by creativity, passion, and a commitment to excellence, we strive to become the world’s most inspiring creator of exceptional interiors and atmospheres.

     

    Interested and/or questions?

    Apply today! Contact Rich Lugo (

    rlugo@eichholtzusa.com

    ) or Kristy O’Rourke (

    korourke@eichholtzusa.com

    ).

    Helemaal klaar!

    Je sollicitatie is succesvol ingediend!

    Je hebt al gesolliciteerd op deze vacature

    Bedankt voor je interesse – we hebben je sollicitatie al ontvangen, dus deze nieuwe inzending kan niet worden geaccepteerd. Je eerdere sollicitatie is opgeslagen.

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