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Client Services Jobs

Customer Service Representative

BOLT Staffing

  • Fairfield, CA
  • 7 days ago
  • $25–$30

Highlights

This role is an important point of contact for Sales Representatives and requires someone who is professional, organized, responsive, and comfortable managing multiple priorities. For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers: Stockton - (209) 307-6115.

Numbers & Facts

LocationFairfield, CA
Salary$25–$30

Description

Customer Service Representative

Job Location: Fairfield, California

Job Type: Temp to Hire

Pay Rate: $25-$30/hour

Schedule: Monday - Friday; 7:30am-4pm

Description of Position:
Do you have experience in customer service, sales support, or administrative coordination? Our client is seeking a dependable and detail oriented Customer Service Representative to support a nationwide sales team with customer service, order entry, administrative tasks, and project coordination. This role is an important point of contact for Sales Representatives and requires someone who is professional, organized, responsive, and comfortable managing multiple priorities.

The ideal candidate enjoys helping others, has strong follow-up skills, and can work accurately in a dynamic environment. Experience in the lighting, architecture, engineering, or construction industries is a plus.

Job Responsibilities:
  • Provide friendly and professional customer service to Sales Representatives by phone, email, and in person
  • Enter daily sales orders accurately into the ERP system
  • Assist Sales Representatives with questions regarding projects, services, scheduling, and documentation 
  • Support architects, engineers, and project managers with project related tasks
  • Schedule customer meetings, appointments, site visits, and project discussions
  • Handle concerns professionally and escalate issues to management when needed
  • Provide general administrative and office support to the sales and engineering teams

Description of Company:
You will be supporting a well-established manufacturing company in Fairfield, California.

Experience Required:
  • Previous experience in customer service, sales, support, administrative assistance, or office coordination preferred
  • Excellent verbal and written communication skills
  • Friendly, professional, and customer focused approach
  • Strong organizational and time management skills
  • Excellent attention to detail and accuracy
  • Ability to manage multiple tasks and prioritize deadlines
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Experience with an ERP system preferred; Epicor experiences is a plus
  • Ability and willingness to learn new software and project management systems
  • Reliable, professional, and team oriented work style

Similar Positions:
Receptionist
Sales Representative
Administrative Assistant
Executive Assistant

Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."

For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
  • Stockton - (209) 307-6115 
  • American Canyon - (707) 552-7800
  • Sonoma - (707) 939-2800

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