Customer Service Representative

Cb

  • Chicago, Illinois
  • 30+ days ago

    Highlights

    You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Assist clients with new quotes, updating policies, payments, and other services.

    Numbers & Facts

    LocationChicago, Illinois
    Websitewww.barbeeinsurance.net

    Description

    Benefits/Perks
    • Competitive Pay
    • Professional Development
    • Job Stability in a growing industry 
    Job Description
    We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 

    Responsibilities
    • Answer customer questions via phone, email, and in-person
    • Assist clients with new quotes, updating policies, payments, and other services
    • Schedule appointments and maintain calendar
    • Maintain detailed records of client interactions
    • Review audits and/or policies
    • Collaborate with colleagues to provide comprehensive customer service
    Qualifications
    • Knowledge of insurance products
    • High school diploma/GED required, Bachelor’s degree preferred
    • Excellent customer service skills
    • Highly organized with strong time management skills
    • Familiarity with Microsoft Office and other software applications
    Compensation: $33,150.00 - $80,000.00 per year




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