Customer Service Representative - Work From Home

Spade Recruiting

  • Chicago, IL
  • Today
  • Remote
  • $50,000–$60,000 Per Year
  • Full-time

Highlights

This is a fully remote position, allowing you to work from anywhere while developing valuable skills in communication, client management, and leadership within a structured and supportive environment. In this position, you’ll connect with union members and their families, helping them understand and access benefit programs designed to support their financial well-being.

Numbers & Facts

LocationChicago, IL (
Remote
)
Job TypeFull-time
Salary$50,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Description

About the Opportunity

We’re seeking motivated individuals who are ready to build something long-term — not just fill a role. In this position, you’ll connect with union members and their families, helping them understand and access benefit programs designed to support their financial well-being.

This is a fully remote position, allowing you to work from anywhere while developing valuable skills in communication, client management, and leadership within a structured and supportive environment.

Job Responsibilities

Key Responsibilities

Connect with members through a mix of inbound and outbound communication
Schedule and lead virtual meetings to review benefit options
Deliver clear, engaging presentations tailored to each client’s needs
Guide members through a simple enrollment and documentation process
Keep detailed and accurate client records using digital systems
Follow up professionally to ensure a smooth and positive experience
Participate in ongoing training and development programs

Qualifications

What We Offer

Reliable weekly income with additional performance incentives
Fully remote work with flexible scheduling options
Hands-on training and one-on-one mentorship from day one
Clear opportunities for advancement into leadership roles
Health benefits available after qualification period
Residual income opportunities for long-term growth
A collaborative, team-driven environment focused on success and support

Who We’re Looking For

Strong communicator who enjoys working with people
Self-motivated, organized, and dependable
Comfortable using tools like Zoom, email, and basic computer systems
High school diploma required (additional education is a plus)
Experience in customer-facing roles is helpful but not required

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Work From Home, Medical, Dental, Vision

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