Customer Service Representative

University of New Mexico

Albuquerque, NM

JOB DETAILS
SKILLS
Customer Relations, Customer Support/Service, Direct Sales, Film, Pricing, System Operations, Team Player, Theater
LOCATION
Albuquerque, NM
POSTED
10 days ago

Organization: New Mexico Museum of Natural History Foundation

Location: 1801 Mountain Rd. NW, Albuquerque NM

An Off-Campus Work-Study Position - MUST have a Work-Study Award

JOB SUMMARY:

Primary point of contact for customers. Job will be primarily based in the DynaStore gift

shop, with additional training in DynaTheater and the Membership Desk. All areas require a

high level of professionalism and customer service.

Specific Duties include:

Dyna Store

Demonstrates a welcoming customer focused environment by greeting customers,

responding to questions, and improving customer engagement

Provides excellent customer service - recommend merchandise on the floor and at

the register

Accurately uses point of sale system

Balances cash drawers for both open and closing shifts

Restocking and pricing merchandise as directed

Introduces promotions and opportunities to customers

Maintain tidiness of the store daily

Direct and sell memberships to customers as needed

Work in a team environment to assist with other projects and tasks as needed or

assigned

Membership Desk

Deliver high quality customer service

Provide services and answer questions to current members

Sell memberships to potential Museum visitors

Inform members and visitors of current Museum events

Strives to maintain a thorough knowledge of products and services available at the

Museum, Planetarium, DynaTheater, NatureWorks, Foundation, and Cafe

Sell admissions to members and Museum visitors

Balances cash drawers for both open and closing shifts

Assist Foundation sta with upcoming events and projects

DynaTheater

Eiciently open the theatre at the start of shift and close at the end of day

Operates projection system equipment to project all movies, lectures, special

events, etc.

Maintain cleanliness of the theater and operating room daily

Distributes, collects, washes and dries 3-D glasses.

Seats guests, school groups and make all necessary announcements before show

starts as well as assist handicapped guests with entry, seating, etc.

Notifies the Theater Manager immediately of any facility problems or complaints,

Handles high level technical problems quickly and eiciently, including

communicating to the audience, the procedure that will follow. (Such as evacuating

theater properly during an alarm).

About the Company

U

University of New Mexico

Why work at UNM?


For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.


Positions


UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Education
FOUNDED
1889
WEBSITE
http://www.unm.edu/