Business Growth, Communication Skills, Customer Support/Service, Customer/Client Research, Data Entry, Follow Through, Multitasking, Product Costing, Relocation Services, Sales, Team Player, Time Management
Customer Service Representative
TWO MEN AND A TRUCK is NOW in Albany / Valdosta GA! We're a newly opened, family-owned and operated franchise looking for a friendly, part-time Customer Service Representative to grow with us. If you're upbeat, eager to learn, and excited to be part of a growing local business, we'd love to hear from you!
What We Offer
- Base pay of $15 / hour
- Hours: Monday - Friday 8am -12pm
- Career advancement opportunities.
What You'll Do
- Provide outstanding customer service on all calls and online inquiries.
- Recommend moving services and products based on cost, availability, and customer specifications.
- Input information into internal move software to provide accurate moving estimates and schedule moves.
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
- Prepare move-related paperwork and documents.
- All other duties as assigned.
What We're Looking For
- College Graduate
- At least 1 year of sales and/or customer service experience preferred
- Excellent customer service skills: effective listening and communication.
- Ability to multi-task and enter customer data into move software while on the phone.
- Confidence to initiate customer contact and comfortable asking for the sale.
- Willing to submit to pre-employment background check and drug screen.
- Creative problem-solving skills.
- Exceptional organization and time management skills.
- Strong team player who works productively with a wide range of people and personalities.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Leesburg.
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Two Men And A Truck International LLC