| Location | Columbus, Ohio |
Job Description:
Earn a $1000 bonus! This role qualifies for a $1000 Hiring Bonus if you are hired and start working by September 30, 2026. Depending on the position and meeting eligibility requirements, the bonus is paid after 90 days of employment.
Overview
As a Customer Service Representative you will interact with customers to provide and process information in response to orders, inquiries, concerns, and requests about products and services.
The 2nd shift position works full time from 2PM-10PM, Monday-Friday.
An example schedule for 2nd shift is below:
Monday - 2PM-10PM
Tuesday - 2PM-10PM
Wednesday - 2PM-10PM
Thursday - 2PM-10PM
Friday - 2PM-10PM
Saturday - OFF
Sunday - OFF
Starting pay $23/hr. Additional 10% premium for 2nd Shift.
Benefits include pay-on-demand via Rain, semi-annual bonuses, The Revolution Fund, onsite gym with free group classes, healthcare, 401k, and more.
The Customer Service Representative is a fully onsite role in Columbus, Ohio. Remote work is not available.
Responsibilities
Process orders, forms, applications and requests
Deal directly with customers either by telephone, electronically, or face to face
Respond promptly to customer inquiries
Handle and resolve customer complaints
Manage customers' accounts
Record details of actions taken
Communicate and coordinate with internal departments
Follow up on customer interactions
Qualifications
High school diploma or GED required
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Ability to type
Communication skills - verbal and written
Problem analysis and problem-solving
Attention to detail and accuracy
Rogue Fitness is a Drug Free Workplace. A 10-panel drug screen (including marijuana) and pre-employment background check are required.
By applying to Rogue, regardless of the platform you choose to use, you are agreeing to Rogue's preferred methods of communication (i.e. text message). Submitting an application, through whatever online forum is ultimately used, constitutes a knowing and voluntary agreement to send and receive text messages during the recruitment process.