| Location | Jacksonville, FL |
Overview
Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice.
Responsibilities
Prepares and maintains all clerical aspects of the medical
records through established guidelines.
Perform accurate registration interview with direct data entry to facilitate full registration for
all new patient appointments and up to date information on all established patients across multiple
provider specialties as assigned.
Maintains patient scheduling functions, and sets patient appointments through established
guidelines.
Receives and directs messages, (electronic, in person and telephone calls) to the appropriate
personnel. Makes contacts to other departments, physicians, patients and other outside
organizations as necessary for the departmental/practice operations.
Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the
electronic medical record.
Performs cashiering functions as it relates to co-payments or other patient payments/collections.
May perform routine clerical duties for the department.
Provides excellent customer service for patients/families/representatives and other members of the
treatment team.
Participates as an active care team member in the coordination of patient care.
Qualifications
Experience Requirements:
2 years-Data entry preferred
1 year-Clerical/customer service -ideally in a health care related industry preferred
Third party payors and computer experience for inputting data and reviewing patient demographic material
Education
High School Diploma/ GED required at time of hire
Additional Duties
Additional duties as assigned may vary.
UFJPI is an Equal Opportunity Employer and Drugfree Workplace