Customer Service Rep II

Customer Service Rep/Driver

Job Description

• Drive to client locations, to include backing up the Tucson Route
• Perform incoming/outgoing deliveries
• Perform various Mail Center activities
• (sorting, metering, folding, inserting, delivery, pickup, etc.)
• Lift heavy boxes, files or paper when
• needed
• Maintain the highest levels of customer
• care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying
• customer demands in a high volume environment
• Consistently adhere to business
• procedure guidelines
• Adhere to all safety procedures
• Take direction from supervisor or site
• manager
• Maintain all logs and reporting
• documentation; attention to detail
• Participate in cross-training and
• perform other duties as assigned by Management
• Operate mailing equipment
• Shipping & Receiving
• Handle time-sensitive material like
• confidential, urgent packages
• Perform other tasks as assigned
• Sort and deliver mail, small packages

Qualifications:

• Proficiency in reading, writing, and speaking English.
• High school diploma or equivalent.
• Ability to work at a computer for extended periods.
• Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
• Close vision and ability to focus are necessary for performing tasks accurately.
• Experience with data entry is desirable.
• Ability to engage in repetitive motion activities like twisting, bending, and climbing.
• Previous experience with data entry is advantageous.

"The pay range for this position starts at $16.50; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."