Card Processing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Fast Food, Food Safety, Lift/Move 25 Pounds, Mathematics, Order Processing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Team Player, Telephone Skills
Job Description
Dominos Pizza in Rantoul, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. As the face of our brand, youll play a crucial role in ensuring our customers have a great experience with every interaction.
- Answer phone calls and take customer orders efficiently and accurately
- Prepare and make pizzas according to company standards and customer specifications
- Process cash and card transactions, ensuring accuracy in all financial dealings
- Provide exceptional customer service, addressing inquiries and resolving issues promptly
- Maintain a clean and organized work environment, adhering to food safety and hygiene standards
- Collaborate with team members to ensure smooth operations during busy periods
- Assist with various cleaning tasks to uphold store cleanliness
- Handle and lift items weighing up to 25 lbs. as needed
Qualifications
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication abilities, both verbal and listening
- Basic math skills for handling cash transactions
- Ability to follow directions and adhere to company procedures
- Flexibility to work various shifts, including weekends and holidays
- Physical capability to stand for extended periods and lift up to 25 lbs.
- Team player mentality with a positive attitude
- Ability to work efficiently in a fast-paced environment
- Strong attention to detail and organizational skills
- Willingness to learn and adapt to new tasks and responsibilities