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Customer Service

CAREERXCHANGE, Inc.

  • Medley, FL
  • 30+ days ago

    Highlights

    The ideal candidate will have experience managing a high volume of customer interactions, processing orders, resolving issues, and coordinating with internal departments to ensure customer satisfaction. If you are a motivated customer service professional who thrives in a fast-paced environment and enjoys building strong customer relationships, we encourage you to apply.

    Numbers & Facts

    LocationMedley, FL

    Description

    Customer Service Representative


    Location: Hialeah Gardens, FL


    A well-established and growing supplier in Hialeah Gardens is seeking a Customer Service Representative to join its team. This is an excellent opportunity for a customer-focused professional who enjoys working in a fast-paced environment and takes pride in delivering exceptional service.
    The ideal candidate will have experience managing a high volume of customer interactions, processing orders, resolving issues, and coordinating with internal departments to ensure customer satisfaction.


    Key Responsibilities:


    • Handle a high volume of inbound customer calls and emails
    • Enter and process customer orders accurately and efficiently
    • Create, track, and manage customer service tickets
    • Follow up on open orders, deliveries, and customer inquiries
    • Process credit memos, returns, and order adjustments
    • Provide product and order information to customers
    • Coordinate with warehouse, shipping, and accounting departments to resolve issues
    • Maintain accurate customer records and documentation
    • Ensure timely and professional communication with customers


    Qualifications:


    • Previous customer service experience in a distribution, manufacturing, supplier, wholesale, or similar environment preferred
    • Strong data entry and order processing skills
    • Experience handling high call volumes and multitasking in a fast-paced setting
    • Familiarity with credit memos, returns, and customer account support
    • Excellent communication and problem-solving skills
    • Strong attention to detail and organizational skills
    • Proficiency with Microsoft Office and ERP/order management systems is a plus
    • Bilingual (English/Spanish) preferred


    What We Offer:


    • Stable, long-term opportunity with a reputable company
    • Competitive compensation
    • Benefits package available
    • Supportive team environment
    • Opportunity for professional growth and advancement


    If you are a motivated customer service professional who thrives in a fast-paced environment and enjoys building strong customer relationships, we encourage you to apply.




    #July_2026_175

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