The Customer Service Coordinator in the Repair Department is responsible for managing customer accounts and supporting FAA-approved Repair Station activities.
They handle service orders, provide quotes, respond to inquiries, and coordinate with internal departments to ensure service delivery. The role includes closing job packets, matching invoices, and accurately tagging incoming parts.
Qualifications include a high school diploma, proficiency in MS Office, attention to detail, problem-solving skills, and experience with office equipment. Preferred qualifications are an associate or bachelor’s degree, knowledge of Syteline and Jet Reports, and two years of customer service experience.
Physical demands involve prolonged computer use, occasional lifting, and other movement tasks.