| Location | Atlanta, GA |
| Salary | $45,000–$49,996 Per Year |
LHH is seeking a professional and highly organized Customer Service Coordinator for a commercial property management team in Atlanta, GA. This position will serve as the first point of contact for customers, contractors, vendors, and visitors while providing administrative support to the Property Management Office.
Key Responsibilities
Serve as the primary point of contact for customers, contractors, vendors, and visitors
Provide a professional, welcoming, and high-quality customer service experience during every interaction
Answer and route incoming calls, take accurate messages, and respond directly to customer requests whenever possible
Receive incoming service requests and dispatch them to the appropriate team members
Update and maintain the Yardi work order system, building website, preventive maintenance systems, and customer records
Develop and maintain positive relationships with customers by providing responsive and consistent support
Assist with the planning and coordination of customer events, move-ins, move-outs, anniversaries, monthly calendars, and other property communications
Prepare welcome letters, new customer packages, reminders, notifications, and special mailings
Maintain customer, vendor, insurance, and administrative files
Track required certificates of insurance for customers and vendors
Provide administrative support to the Property Manager, property management staff, and engineering team
Manage calendars, schedule appointments, process expense reports and commission payments, and assist with vendor coordination
Order office supplies and maintain property, mail, package, and filing records
Ensure telephone and internet systems are operating properly
Support the implementation of property management procedures and standards
Become familiar with building emergency procedures and provide customers with appropriate direction during emergency situations
Assist with additional administrative projects and property-related responsibilities as needed
Qualifications
Minimum of two years of customer service experience in any industry required
Bachelor's degree preferred
Commercial real estate or property management experience preferred but not required
Yardi experience preferred
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Access
Excellent written and verbal business communication skills
Job Details
Location: Buckhead, Atlanta, GA
Work Environment: Fully Onsite
Employment Type: Contract- 3 months
Schedule: M-F, 9-5PM
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $45,000.00 to $49,996.00 per year
Search managed by: TroyElan Richardson
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.