At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.
Position Overview:
We are seeking a motivated and customer-focused Customer Service Assistant to support daily client interactions and service operations at our Los Angeles, CA location. This role works closely with team members to ensure customer satisfaction, accurate information handling, and efficient resolution of inquiries.
Responsibilities:
Assist customers with questions, service requests, and general inquiries
Maintain accurate customer records and update service information
Handle incoming calls, emails, and follow-up communications
Coordinate with internal departments to resolve customer concerns
Provide professional and friendly support to clients and visitors
Help ensure smooth day-to-day customer service operations
Qualifications:
High school diploma or Associate degree preferred
Strong communication and customer service skills
Excellent organizational and time-management abilities
Ability to work collaboratively in a team environment
Attention to detail and problem-solving skills
Benefits
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
On-the-job training and professional development opportunities
Collaborative and supportive work environment
Join Sparkbit 360 in Los Angeles and become part of a dynamic team dedicated to helping brands grow through creative marketing and meaningful connections.