Customer Service Assistant

Lorygen Group

  • Los Angeles, California
  • 5 days ago

    Highlights

    We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. We are seeking a Customer Service Assistant to support daily customer interactions and ensure a positive service experience.

    Numbers & Facts

    LocationLos Angeles, California

    Description

    About Us 

    We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

    Position Overview

    We are seeking a Customer Service Assistant to support daily customer interactions and ensure a positive service experience. This entry-level position is ideal for individuals who enjoy helping others and are looking to build a rewarding career. Paid training is provided.

    Responsibilities

    • Assist customers by providing friendly and professional service.
    • Answer questions regarding company products and services.
    • Resolve customer concerns promptly and professionally.
    • Maintain accurate records of customer interactions.
    • Collaborate with team members to ensure customer satisfaction.
    • Assist with daily operational activities as needed.
    • Participate in training and professional development programs.

    Qualifications

    • High school diploma or equivalent required.
    • Excellent communication and interpersonal skills.
    • Strong organizational and problem-solving abilities.
    • Positive attitude with a customer-focused approach.
    • Ability to work effectively in a team environment.
    • Willingness to learn and grow professionally.
    • Previous experience is helpful but not required.

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