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Customer Service Jobs

Customer Service and Sales Assistant

J&T GROUP INC

Austin, TX

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JOB DETAILS
SKILLS
Business Development, Business Operations, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Health Insurance, Interpersonal Skills, Mentoring, Multitasking, Needs Assessment, Organizational Skills, Promotional Programs, Resolve Customer Issues, Restaurant, Retail, Sales, Sales Operations, Sales Support, Team Player, Time Management, Vision Plan
LOCATION
Austin, TX
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

We are currently seeking a motivated and customer-focused individual to join our team as a Customer Service & Sales Assistant. This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service, sales, or business development.


As a Customer Service & Sales Assistant, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual needs. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.


No prior experience is required. We provide comprehensive, hands-on training to ensure your success.


Candidates with backgrounds in retail, restaurant, hospitality, or other customer-facing roles are encouraged to apply.


Responsibilities


  • Provide professional, friendly, and efficient customer service

  • Engage with customers to understand their needs and provide appropriate solutions

  • Promote and recommend products and services based on customer preferences

  • Build and maintain strong relationships with new and existing customers

  • Assist customers with inquiries, concerns, and general support

  • Resolve customer issues in a timely and effective manner

  • Maintain a strong understanding of products, services, and current promotions

  • Support daily sales activities and contribute to individual and team goals

  • Accurately document customer interactions when necessary

  • Collaborate with team members to ensure a consistent and positive customer experience

  • Represent the brand in a professional and positive manner at all times

Requirements


  • Strong communication and interpersonal skills

  • Positive attitude and customer-first mindset

  • Comfortable working in a fast-paced, team-oriented environment

  • Ability to multitask and stay organized

  • Reliable with strong attendance and time management skills

  • Willingness to learn and adapt in a dynamic environment

  • Full-time availability (on-site role)

  • Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required

What We Offer


  • Paid training and ongoing mentorship

  • Hands-on experience in customer service and sales

  • Opportunities for career growth and advancement

  • Supportive and collaborative team environment

  • Full-time position with consistent scheduling

  • Performance-based incentives and bonus opportunities

  • Skill development in communication, sales, and business operations

About the Company

J

J&T GROUP INC

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