Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you'll love, we highly encourage you to apply. Responsibilities: • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary • Interact with the sales lead to maintain and improve service and product knowledge • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction • Maintain customer accounts and update with new account information as needed • Identify common customer issues and bring them to the attention of the team Qualifications: • High school diploma, G.E.D. or equivalent • Experience working in a customer-oriented atmosphere • Excellent active listening, interpersonal, and communication skills Compensation: $41,000 - $45,000 yearly
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Compensation:
$41,000-$45,000 per year