Customer Master Administrator

Customer Master Administrator

Department: Accounts Receivable
Reports To: AR Supervisor
Location: Cypress, CA

Schedule: M-F, 8am to 5pm

Assignment Duration: 3 months (possible extension)

Pay rate: $24 to $29 per hour

Position Summary

The Customer Master Administrator is responsible for maintaining and auditing the customer master database within SAP. This role ensures the accuracy and integrity of customer records by reviewing credit applications, processing updates to existing accounts, and ensuring compliance with internal policies and JSOX requirements.

Key Responsibilities

• Review and investigate credit applications for accuracy and legitimacy.

• Create and maintain new customer accounts in SAP.

• Review and process requests for additional customer locations or account updates.

• Update existing customer records and add new locations within SAP.

• Ensure all customer master data and pricing information in SAP is accurate and up to date.

• Verify that all documentation and forms follow company policies and JSOX compliance standards before finalizing changes.

• Enter and maintain tax exemption certificates in Avalara.

• Process tax overrides on sales orders when required.

• Respond to customer master data inquiries via phone and follow up as needed.

• Perform additional duties and support functions as assigned.

Qualifications

• Proficiency in SAP, Microsoft Excel and Word required

• 3–5 years of experience in credit analysis or accounts receivable

• Experience managing high-volume accounts/portfolios

• Strong analytical and problem-solving skills.

• Ability to analyze and interpret business documents, policies, and regulations.

• Strong written and verbal communication skills.

• Ability to prepare reports, business correspondence, and procedural documentation.

• Ability to calculate financial figures such as discounts, interest, and commissions.

• Ability to manage multiple projects and priorities simultaneously.

• Strong interpersonal and organizational skills.

Preferred Skills

• Familiarity with Avalara tax software is a plus.

• Associate’s degree in Accounting, Business Administration, or related field preferred.

Submit your resume for immediate consideration.

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