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Customer Engineer - 2nd Shift

Deluxe Corp

  • Newark, DE
  • 6 days ago

    Highlights

    Respond to operator placed service calls and perform day to day troubleshooting, repair and maintenance for equipment which mainly include but is not limited to mail handling, sorting, opening and document scanning equipment from manufacturers such as OPEX, NCR, and IBML.Â. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

    Numbers & Facts

    LocationNewark, DE
    IndustryFinancial Services
    Company Size5,000 to 9,999 employees
    Websitehttps://jobs.deluxe.com/

    Description

    Why Join Us

    Be part of an organization thatâs driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companiesâand we invest in you accordingly.

    • Weâre proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.
    • We offer competitive benefits starting on day one, designed to support your life both in and out of work.
    • 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

    Shift: 2nd, Monday - Friday 3:00pm - 11:30pm

    The Customer Engineer position is responsible for the emergency repair and on-going maintenance required to ensure the optimum performance of the userâs electronic and hardware systems. The focus of the position is to perform the day to day functions of machine repair and maintenance including troubleshooting.  Â

    • Respond to operator placed service calls and perform day to day troubleshooting, repair and maintenance for equipment which mainly include but is not limited to mail handling, sorting, opening and document scanning equipment from manufacturers such as OPEX, NCR, and IBML.Â
    • Support operators, leads and managers to determine equipment issues and implement emergency repairs of equipment in a timely manner.Â
    • Complete and document all scheduled maintenance of equipment as required. Manage inventory of spare parts.Â
    • Repair and rebuild sub-assemblies of equipment components such as shaft, belt, feeder, and electrical assemblies.Â

    Basic Qualifications:

    Must be 18 years of age or older

    Preferred Qualifications:

    Education and Experience: High School/GED.  Mechanical aptitude.  Excellent communication skills both verbal and written. Â

    Strong computer and server skills with basic networking knowledge.Â

    Benefits

    In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employeesâ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

    • Healthcare (Medical, Dental, Vision)

    • Paid Time Off, Volunteer Time Off, and Holidays

    • Employer-Matched Retirement Plan

    • Employee Stock Purchase Plan

    • Short-Term and Long-Term Disability

    • Infertility Treatment, Adoption and Surrogacy Assistance

    • Tuition Reimbursement

    These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

    Deluxe Corporation is an Equal Employment Opportunity employer:

    All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

    Â

    Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

    Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.

    About Company

    Today, Deluxe is an integral part of everyday business. We move billions of dollars, power millions of small businesses, and support thousands of financial institutions. We’ve transformed from “the check company” into a partner that can deliver everything our customers want – from small-business marketing services to financial-services technology and more. With one eye on our legacy and our founding principles, we continue to power an ever-changing business landscape. We’re looking for people who bring new ideas and passion to their work, who challenge the status quo, who are driven to help our customers meet their goals, and who are ready to thrive in a career ripe with opportunity.

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