The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University''s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Director of Custodial Services, the Supervisor is responsible for delivering quality and reliable services to the academic and administrative units on the Columbia University campus.
Responsibilities
Supports the programmatic and fiscal strategy for achieving departmental goals
Directly supervises staff in the delivery of programs necessary to maintain facilities in the most efficient and effective manner
Assists the Manager in developing priorities to achieve departmental objectives
Manages workload across the unit to assure timely and quality response to requests for service
Determines the most effective manner to allocate resources during periods of peak demand
Administers performance standards and productivity measures to meet service expectations, track progress, and assess customer satisfaction
Continually assesses performance through established standards and applies corrective measures as required
Coordinates development and implementation of custodial programs, routines and schedules. Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly
Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complementary services
Supports safety programs for the continual maintenance of a safe workplace and a safety-conscious staff
Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels
Works with the Manager of Special Events to coordinate coverage for special events
Participates in the hiring, training, evaluation, and termination of staff as required
Interprets the collective bargaining agreement and resolves issues that may arise
Evaluates and makes recommendations on equipment, supplies and procedures
Ensures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines
Performs other related duties as required
Minimum Qualifications
Bachelor''s degree and/or its equivalent
Minimum of 3-5 years related experience
At least three years'' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization
Experience managing staff
Excellent interpersonal and written communication skills
Preferred Qualifications
Computer literacy
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.