Credit and Collections Analyst

As a Credit and Collections Analyst, you will provide a broad range of financial related support to internal and external customers.  You will report to the Credit Services Manager. This is a hybrid role with 3 days in the office and 2 days remote in the Cranberry Township, PA Office. 

Key Responsibilities 

• Ability to work in a fast-paced environment requires a skillset to perform multiple tasks and strong time management skills.

• Communicate and answer incoming phone calls from store personnel - resolves customer situations dealing with credit limits, closed accounts, or accounts placed on credit hold. 

• Monthly quota required on outbound collection calls.

• Perform credit investigations and evaluations of credit risk to approve new customer accounts and assign credit limits. 

• Monitor accounts daily - place accounts on hold, release orders, review collection notes and aged balances – provide account adjustments as necessary. 

• Prepare credit reviews in compliance with the Credit policy. 

• Communicate with commercial sales team on the status of assigned accounts, and complete account reconciliation based on investigation and analysis. 

• Participate in monthly calls with the sales team to review delinquent accounts. Proactively identify issues and recommend resolutions.

Qualifications 

• Bachelor’s degree in Finance, Accounting, or Business oriented field of study, preferred

• Experience with SAP and other credit software. 

• Previous Credit experience preferred. 

• Proficiency with Microsoft Office (Outlook, Word, Excel, Power Point)

• Infrequent travel expectations can be up to 10%.