Client Value Analyst

Position summary

The Client Value Analyst supports the Firm's client value strategy through financial analysis, pricing support, matter budgeting, and legal project management activities. Working closely with attorneys, Finance, Business Development, and other firm stakeholders, this role assists in developing pricing solutions, monitoring matter performance, and improving the delivery of legal services.

The Client Value Analyst contributes to pricing and matter management initiatives by gathering and analyzing data, preparing reports and dashboards, scoping key cost drivers for budgets, and helping legal teams manage projects effectively. This role provides an excellent opportunity to develop expertise in legal pricing, alternative fee arrangements (AFAs), profitability analysis, and legal project management while partnering with stakeholders across the Firm.

Job duties and responsibilities

Pricing & Financial Analysis

• Assist in the development and analysis of pricing arrangements for client matters, including hourly, fixed fee, capped fee, and other alternative fee arrangements.
• Support the preparation of pricing proposals and RFP responses by gathering historical matter data and conducting financial analyses.
• Perform matter and portfolio analyses to identify trends, budget variances, and opportunities for improved profitability.
• Prepare reports, dashboards, and presentations that communicate financial performance and pricing recommendations to attorneys and business professionals.
• Maintain pricing, budgeting, and matter management databases, ensuring accuracy and completeness of data.
• Conduct research on client, industry, and market trends to support pricing and business planning activities.
• Assist with rate review processes and client pricing requests.

Matter Planning & Legal Project Management

• Support matter planning efforts by assisting with budget development, staffing analyses, and work plan creation.
• Monitor matter budgets and financial performance, identifying potential issues and escalating concerns as appropriate.
• Help prepare project management documentation, including project plans, status reports, timelines, and risk trackers.
• Assist attorneys and business teams with matter management tools and reporting solutions.
• Track key matter metrics and provide regular reporting on budget-to-actual performance.
• Support post-matter reviews and lessons-learned analyses to improve future budgeting and project planning.

Attorney & Client Support

• Assist attorneys in understanding matter financial performance and budget status.
• Prepare client-facing and internal materials related to pricing, budgeting, and matter management.
• Support the development of presentations, reports, and meeting materials for pricing and client value discussions.
• Respond to routine pricing, budgeting, and reporting requests from attorneys and business professionals.
• Help identify opportunities to improve efficiency, resource utilization, and client service delivery.

Collaboration & Continuous Improvement

• Collaborate with Finance, Business Development, Accounting, Innovation, Knowledge Management, Marketing, and other business services teams.
• Assist with the development, testing, and maintenance of reporting tools, dashboards, and self-service resources.
• Participate in Client Value team projects and firmwide initiatives focused on profitability, process improvement, and innovation.
• Support training efforts by helping develop materials and resources related to pricing, budgeting, and matter management.
• Continuously develop knowledge of legal pricing, profitability analysis, project management, and industry best practices.
• Priorities and areas of focus will be aligned with the Director of Client Value and adjusted over time based on firm strategic objectives and available resources.

Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary.  Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. 

Requirements

Education: Bachelor's degree in Business, Finance, Accounting, or a related field required; advanced degree or certifications (e.g., project management) a plus.

Experience:

• Minimum 2 years of experience in pricing, financial analysis, legal project management, or a related role.
• Experience in a large law firm or professional services environment strongly preferred.
• Demonstrated experience with alternative fee arrangements, matter budgeting, and financial modeling.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, including pivot tables, lookups, and basic financial modeling.
• Experience using GenAI platforms such as Copilot, ChatGPT, or Claude.
• Experience with reporting and business intelligence tools (e.g., Power BI) preferred.
• Ability to organize and analyze data and communicate findings clearly.
• Strong attention to detail and commitment to data accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Collaborative mindset and strong interpersonal skills.
• Demonstrated professionalism, sound judgment, and commitment to client service.
• Interest in developing expertise in legal pricing, data analysis, and legal project management.

Additional information

Supervisory responsibilities: None.

Equipment used: Personal computer and other office equipment such as telephone,  calculator, copier, scanner, etc.

Essential job functions

• Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. 
• Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. 
• Ability to communicate effectively. 
• Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to strategic decisions. 
• Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements.
• Travel for meetings and training as required.
• Ability to work extended hours as required to meet project, client, or business needs.
• In-office work as required to meet business or project needs. 

Working conditions

You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor.

Pay ranges
This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience.

Pittsburgh, Dallas, Houston:  $81,300 - $90,000

Chicago, Philadelphia: $87,000 - $98,000

Employee benefits overview

Our comprehensive benefits package includes:

• 401(k) Retirement Plan
• Medical Insurance
• Health Savings Account (HSA)
• Virtual Health Services
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Critical Illness Insurance
• Life Insurance
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Flexible Spending Accounts (FSA)
• Lyra Health Employee Assistance Program (EAP)
• Paid Family Leave (for eligible Exempt and Non-Exempt staff)
• Transportation Benefit
• Back-up Child Care Services
• College Coach Program
• Pet Insurance
• Paid Sick Time (for Exempt staff)
• Paid Time Off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan.

Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process.

Qualified candidates only. No search firms.