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Corporate Real Estate Analyst

Iconma

  • Ashburn, VA
  • 4 days ago
  • $42.22–$47.22 Per Hour

Highlights

Cover the Welcome Desk during business hours, providing a welcoming experience for customers and guests, ensure they're promptly signed in and badged in accordance with Client guest policy. Assist with the office ticketing system and follow up on ticket status, assigning tickets to the correct CRE team member or rerouting to correct department, ensuring no dead-ends.

Numbers & Facts

LocationAshburn, VA
IndustryManagement Consulting Services
Salary$42.22–$47.22 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Description

Our Client, a Digital Infrastructure company, is looking for a Corporate Real Estate Analyst for their Ashburn, VA location.
 
Responsibilities:
  • Welcome Desk
  • Cover the Welcome Desk during business hours, providing a welcoming experience for customers and guests, ensure they're promptly signed in and badged in accordance with Client  guest policy
  • Greet visitors and employees, CRE’s customers, engaging in conversation upon arrival and departure
  • Take good care of the Welcome Desk/reception area, making sure it's clean and well maintained and no deliveries are left unattended
  • Safety
  • Make the safety of our customers your first priority
  • Know and be able to implement emergency response plans
  • Ensure all employees badge in, no tailgating
  • Escalate safety concerns as appropriate
  • Coordinate visitor check-ins (badging) and security procedures using the Envoy visitor management
  • Courtesy
  • Cultivate a positive vibe through fun and engaging activities at the front desk
  • Provide surprise and delight customer opportunities to create a great workplace experience
  • Turn the office into a community through activities and interactions that bring people together
  • Assist with scheduling and managing meeting rooms, including arranging necessary equipment, supplies and catering for All Hands events
  • Assist with receiving deliveries of all external and inter-office mail and support employees on all mail and shipping requirements as needed
  • Provide direction and information to visitors (employees, customers, guests) to help acclimate them to the office and surrounding area
  • Ensure timely and professional responses/communications to internal and external stakeholders
  • Assist with the office ticketing system and follow up on ticket status, assigning tickets to the correct CRE team member or rerouting to correct department, ensuring no dead-ends
  • Answer questions from customers related to the building, including wayfinding, policies and procedures, and etiquette. Support new hires, with support and guidance on CRE services and a warm hand-off to other teams that can provide support (e.g. IT)
  • Community
  • Develop and execute internal communication strategies, disseminating important information and fostering employee engagement through a variety of communication channels
  • Act as a conduit for interdepartmental communication, facilitating cohesion and collaboration
  • Create engaging and informative communications for office events and information using Outlook, Viva Engage, and Office Raven tools
  • Ownership of onsite event planning and execution, ensuring seamless experiences for all attendees
  • Capture through photos moments to promote organizational culture and camaraderie
  • Create marketing materials and promotional efforts, leveraging social platforms to generate excitement
  • Manage event logistics and budgets meticulously, maximizing resources while delivering memorable experiences
  • Gather post event feedback for future event enhancement
 
Requirements:
  • Customer facing experience is essential and hospitality background a must
  • 5 years of experience preferred
  • Bachelor's degree
  • Excellent verbal and written English and communication skills, social media savvy
  • Outstanding interpersonal and multi-tasking skills are required
  • Adept at dealing with difficult customers or situations, ensuring a successful outcome for both the customer and CRE
  • Skilled at developing personal relationships with customers, peers and business partners
 
Why Should You Apply?

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

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