Coordinator, Safety & Security

Coordinator, Safety & Security, Pandora AME Operations

As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

Your Role as a Coordinator, Safety & Security:

• Support the development and implementation of safety and security policies, including business continuity and crisis management plans.
• Conduct investigations into theft, fraud, and other loss-related incidents.
• Identify risks, vulnerabilities, and opportunities to enhance site safety and security strategies.
• Perform Daily, Weekly, and Monthly loss prevention audits and ensure compliance with company standards.
• Oversee the use, upkeep, and troubleshooting of security systems (CCTV, alarms, access controls, anti-theft devices).
• Respond to security alarms during scheduled work hours and participate in an on-call rotation as needed.
• Provide onboarding, orientation, and operational guidance to third-party security partners.
• Actively participate in the Safety Committee.
• Contribute to Daily Stand-up meetings by sharing Loss Prevention & Security updates.
• Assist with additional tasks as required to support business operations.

Craft your career with us if you have:

• 1-3 years in safety, security, loss prevention, or related areas (or equivalent experience/education).
• Strong conflict management, de-escalation, and emergency response skills.
• Effective verbal and written communicator with experience delivering training.
• Proficient with CCTV, access control, and other security technologies.
• Able to manage sensitive and confidential information with discretion.
• Proactive, dependable, and able to make sound independent decisions.
• Strong customer service and interpersonal skills across all levels of the organization.
• Professional, trustworthy, and flexible-available for nights/weekends as needed.
• Proficient in Microsoft Word, Excel, and PowerPoint.Strong understanding of CCTV/security system platforms.
• Skilled in report writing, interviewing, and investigations.
• OSHA and environmental health knowledge is a plus.

Our Benefits & Perks:

At Pandora, we dare to invest in our people, care for their well-being, support their growth, and empower them to thrive both personally and professionally. Our comprehensive rewards package includes competitive pay, health and wellness benefits, retirement savings, learning and development opportunities, employee discounts, and paid time off. Visit our Crafted With Care Site to explore the full range of benefits available to our employees.

Maryland Salary: $27.00 - $34.00 per hour, commensurate based on experience.

About Pandora:

Pandora is the worlds largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.

Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA and Canada consists of approximately 13,000 employees, including 180 team members in our New York & Baltimore office, 140 employees in our AME Operations facility in Glen Burnie, Maryland, 160 field-based leaders and more than 11,000 colleagues across our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region encompasses approximately 1,590 points of sale, including around 700 concept stores, with more than 600 owned and operated by Pandora, reflecting our continued growth and strong presence across the market.