Content and Communications Assistant

Content Development

• Review and prepare communication materials for internal and external audiences, including executive profiles, background materials, website content, and newsletters.
• Edit, proofread, and coordinate the production and distribution of printed and digital communication materials to ensure consistency, professionalism, brand alignment, and adherence to established communication standards.
• Collaborates with departmental partners to help determine appropriate messaging, content structure, formatting, and visual presentation for communication materials and summaries for leadership.

Communication Coordination and Social Media Support

• Coordinates communication request intake processes, tracks communication projects and deliverables, and assists in maintaining project timelines to support effective workflow management and timely completion of assignments.
• Supports the development, maintenance, and distribution of social media content aligned with executive communication strategies and institutional priorities.

Content and communication technology support

• Utilizes communication technologies, digital platforms, project tracking systems, and content management tools to support the communication strategy and operational objectives of the President's Office and executive leadership.
• Update and maintain communication archives like Docuware, templates, editorial calendars, and related records to support departmental organization and continuity.

General Communication Support

• Support the coordination and maintenance of departmental and executive office email accounts, including monitoring shared inboxes, routing communication requests, responding to routine inquiries, organizing correspondence, and ensuring timely follow-up on assigned items.
• Maintains communication calendars, distribution lists, contact databases, and electronic records to support effective communication planning and operational organization.

General Operation and Administrative Communication Support

• Provides general operational and administrative support to communications staff and executive office personnel, including scheduling support, meeting coordination, document preparation, event communication assistance, and support for special projects and initiatives.
• May provide general operational support for executive events and strategic engagement activities as assigned.

Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills.
• Ability to write clearly, accurately, and professionally to various audiences.
• Strong organizational and project coordination abilities.
• Ability to maintain confidentiality and exercise professionalism in handling sensitive information.
• Ability to collaborate effectively with stakeholders and cross-functional teams.
• Attention to detail and commitment to accuracy and quality.
• Ability to adapt to changing priorities in a fast-paced environment.