Requisition ID: 103051-1
Title: Concur Travel & expense Specialist
Location: Onsite: Boston, MA
Duration: 6+ Months
Pay Range: $45- $55/hr an hourJob Summary
Seeking an experienced Concur Travel & Expense Specialist / Concur Expense System Administrator to manage Concur Expense configurations, workflows, user access, Travel & Expense (T&E) operations, and corporate card (PCARD) programs.
The ideal candidate will have 8–10 years of hands-on Concur experience, strong T&E processing knowledge, corporate card administration experience, and the ability to troubleshoot production issues and support end users.
Key Responsibilities
- Administer and configure Concur Expense, including workflows and user access.
- Process and review expense reports for accuracy, completeness, and policy compliance.
- Troubleshoot Concur issues and coordinate with Concur Support for resolution.
- Provide timely support to end users regarding expense submissions, reimbursements, and system access.
- Support Travel & Expense (T&E) operations and corporate card/PCARD programs.
- Manage cardholder setup, transaction research, and exception resolution.
- Coordinate with Finance, Accounting, and IT teams.
- Liaise with offshore teams supporting custom Concur development.
- Apply established travel and expense policies during review and approval workflows.
- Maintain documentation supporting internal controls, SOX compliance, and audit readiness.
- Serve as a day-to-day coordination point for T&E processing teams.
- Provide guidance on queue prioritization and issue resolution.
- Participate in process improvement, workflow redesign, system enhancements, and documentation updates.
- Document recurring issues and develop a knowledge base of common problems and resolutions.
Required Experience
- 8–10 years of hands-on Concur experience.
- Strong experience with Concur Expense processing and administration.
- Experience supporting Travel & Expense (T&E) operations.
- Experience with corporate card / PCARD administration.
- Strong troubleshooting and production-support experience.
- Experience managing Concur configurations, workflows, and user access.
- High attention to detail with the ability to handle high-volume transactions.
- Strong communication and end-user support skills.
- Experience working with Finance, Accounting, and IT teams.
- Ability to coordinate with offshore development/support teams.
- Knowledge of expense policies, internal controls, SOX, and audit requirements.
Company Benefits & Culture
• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Comprehensive health and wellness benefits