Concierge

Concierge Officer 

 
 Job Summary:

The Security Concierge is the first point of contact for tenants, visitors, and vendors entering the building. This position is responsible for providing a high level of customer service while maintaining a secure environment. The ideal candidate will be professional, observant, and possess excellent communication and interpersonal skills.

Responsibilities:

• Access Control:

  • Monitor and control access to the building, ensuring only authorized personnel and visitors are permitted entry.

  • Verify identification and issue visitor passes according to established procedures.

  • Maintain accurate records of visitors, vendors, and deliveries.

• Customer Service:

  • Greet tenants, visitors, and vendors with a warm and professional demeanor.

  • Provide information and directions to building occupants and guests.

  • Respond to inquiries and resolve issues promptly and efficiently.

• Security Monitoring:

  • Monitor CCTV cameras and alarm systems to detect and respond to security breaches or emergencies.

  • Conduct regular patrols of the building and surrounding areas to identify and address potential security risks.

  • Report any suspicious activity or security concerns to the appropriate authorities.

• Emergency Response:

  • Respond to emergencies, such as fire alarms, medical incidents, and security threats, according to established protocols.

  • Provide first aid and CPR as needed.

  • Assist with building evacuations.

• Administrative Tasks:

  • Maintain accurate logs and records of security incidents, maintenance requests, and other relevant information.

  • Prepare reports as required.

  • Assist with administrative tasks as needed.

• Policy Enforcement:

  • Enforce building rules and regulations.

  • Address violations in a professional and courteous manner.

Preferred Qualifications:

• Previous experience in a commercial real estate environment and high rise buildings. 

• Knowledge of security systems and procedures.

   

We help make your world a safer place. 

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients. 

Securitas plays an essential role for our clients and in society. The Concierge Officer position helps maintain a safe and secure environment for our clients by remaining visible, actively monitoring the premises, and maintaining access control. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Concierge Officers will provide customer service and information to a client’s employees and customers. 

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions. 

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide. 

 See a different world. 

“Securitas is committed to diversity, equity, inclusion and belonging in the workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.”

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