Administrative Skills, Communication Skills, Contract Requirements, Cross-Functional, Customer Relationship Management (CRM) Systems, Data Management, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Documentation, Establish Priorities, Finance, Inside Sales, Legal, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, National Sales, Onboarding, Organizational Skills, Pivot Tables, Process Development, Process Improvement, Regulations, Regulatory Compliance, Sales Management, Sales Operations, Salesforce.com, Systems Administration/Management, Team Player, Time Management, Trade Show Management, Vendor/Supplier Management, Vlookups, Web Site Monitoring
LOCATION
Cincinnati, OH
POSTED
16 days ago
Overview
Roto-Rooter is seeking a National Accounts & Compliance Coordinator to join our fast-growing National Accounts team at our corporate headquarters. This is a full-time, on-site, position based out of downtown Cincinnati, OH.
The National Accounts & Compliance Coordinator supports the organization's national sales efforts by managing key account setup and maintenance while ensuring compliance with internal policies and external requirements. This role serves as a liaison between sales, operations, and compliance teams to ensure seamless onboarding, accurate data management, and adherence to all regulatory and contractual obligations.
You will also be provided with company-paid parking at a nearby parking facility.
Responsibilities
Key Responsibilities:
Coordinate the setup and maintenance of National Account customers across all required systems and platforms
Maintain and monitor multiple compliance portals, ensuring all documentation, certifications, and requirements are current and accurate
Maintain and monitor Vendor Management portals.
Serve as the primary point of contact for incoming National Sales Leads and inquiries related to national accounts and compliance, routing issues to appropriate teams
Collaborate with internal departments (Sales, Operations, Finance, Legal/Compliance) to gather and verify required information
Track and manage compliance deadlines, renewals, and updates to avoid disruptions in business
Identify process improvements to enhance efficiency in account management and compliance tracking
Coordinate trade show activities, including event logistics, booth setup, materials preparation, and communication with internal teams and external vendors.
Requirements
Qualifications:
2+ years of experience in sales operations, account coordination, compliance, or administrative support
Strong organizational skills with the ability to manage multiple systems and deadlines
High attention to detail and accuracy
Excellent communication and cross-functional collaboration skills
Experience with Salesforce (or similar CRM systems) required
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) required
Preferred Skills:
Experience working with national accounts
Familiarity with compliance systems, vendor portals, or regulatory documentation
Ability to prioritize in a fast-paced environment
Intermediate to advanced Microsoft Excel skills (e.g., Pivot Tables, VLOOKUP)
Benefits
At Roto-Rooter we believe our greatest investment is in our employees. We prioritize the health and well-being of our team and their families. That's why we offer an extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. Throughout our 90 years in business, we''ve found that military training and structure are a great fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.