Position Overview:
Oversee designated Community Support Programs and departmental policies, procedures, and service standards in conjunction with management.
Essential Duties and Responsibilities:
· Develop and maintain Habilitation plans
· Supervise Community Support staff and volunteers by providing employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
· Participate in the hiring process and ensures the orientation of new staff and ongoing training for Community Support Staff is maintained.
· Assist in evaluation of employees' job performance and conformance to regulations and recommend appropriate personnel action.
· Coordinates sufficient staffing levels by maintaining work schedules and approval of time off requests.
· Assures adherence to OPWDD regulations and operating standards and procedures.
· Oversees the daily operation of the programs and general record keeping procedures including program participant records, fire and safety, employee timesheets and financial records.
· Ensure communication to management regarding any problems or issue that arises.
· Prepare required reports for management.
· Ensure follow-through on medical and other relevant appointments attended.
· Develop and maintain a liaison with families and community agencies through open communication and collaboration.
· Promote the individual's independence by implementing the Individual Program Plan, attending to personal, self-care and other program needs that the individuals cannot independently accomplish and overseeing the safety and well being of the individuals.
· Provide on-call as needed.
· Performs other duties as assigned.
